Postage Costs and Times
You can order up to 12 noon for dispatch the same day as long as the rental sling is in stock and not currently out on hire.
Return postage is included in the postage fee for all hires. You will receive an envelope and pre-paid sticker in your rental pack and can post it back to us at any Post Office. Please post back before the time of last collection at your post office the last day of your hire. The time of last collection will vary, please check with your local post office.
We use Royal Mail to post out our rental parcels. We offer the following options, just select your preferred postage method at checkout:
|24 hour tracked||Usually by 6pm next day including Saturday||£10|
*Most of the UK is next working day delivery, orders to remote areas or Northern Ireland will arrive within two to three days, depending on location. We will extend your hire so you still get the full time with the sling.
What's Included In The Price
1) Your rental pack, which has safety information and packaging for you to return the sling to us in with no additional cost.
2) Postage from us to you, usually next working day.
3) Postage from you back to us at the end of your rental. You do not need to pay anything when you post the sling back to us. You just pop it in the bag provided, attach the pre-paid sticker and drop it at a Post Office. As long as you drop if off before last collection on the last day of your hire there will be no late fees for you!
If Return Postage Has Not Yet Paid For
When you placed your order, if your postage states "RM 1st Class Signed For Small Parcel' or 'RM Next Day Guaranteed by 1pm'" then you will need to pay for your parcel to be returned to us.
For this method of return, you can use the envelope and address label provided with your sling, and return the parcel via any method you wish, though we do recommend that you use a Signed For / Tracked service, as the sling is your responsibility until we have confirmed that we have it back.
More Than One Dispatch Date in One Order
If you choose two or more dispatch dates you will need to pay more than one postage charge. If you order more than one sling in one order that need to be posted at separate dates, we will contact you to ask if you prefer to have them posted together for one flat rate or to pay extra to have them posted on different dates.
Every parcel we deliver is carbon neutral, for all our customers, at no extra cost.
Posting Outside The UK
We don't offer our postal rental service outside of the UK, sorry.
We offer rentals and new slings to BFPO addresses and charge as per the UK. If you are renting a sling, please choose a rental period long enough to cover the additional time posting.
Your Delivery Address
We politely remind you to ensure that you give us your correct delivery address. Although we will do all we can to help you trace an incorrectly addressed parcel, we cannot be held responsible for the loss of incorrectly addressed parcels and will not offer a refund in these circumstances.