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How Postal Hires Work

 

Choose a sling or carrier

All of our slings, carriers and accessories available to hire are listed on our website. There are hundreds to choose from!

You can search by type, child size, colour, features, material, and style. Or simply browse!

We have provided lots of details about each sling, including our personal view and measurements such as length, maximum waist belt setting and material.

Select the accessories you'd like with your rental.

 

Select your hire period

Select the length of hire period and the day you want the hire to start- the carrier will be posted on this day.

Add the sling to your shopping basket and once you are ready to check out, you will need to enter or confirm your name and address details.

 

Check out and pay rental fees, and postage costs

Check out and pay the rental fee and postage cost for your hire to secure your booking. 

If you choose two or more dispatch dates you will need to pay more than one postage charge.  If you order more than one sling in one order that need to be posted at separate dates, we will contact you to ask if you prefer to have them posted together for one flat rate or to pay extra to have them posted on different dates. 

We use Royal Mail Tracked 24 to post the sling to you so that you know it will be with you on the next working weekday. The fee for this is £11, and includes return postage to us via Royal Mail Tracked 24. You can drop the sling off at any Post Office using the pre-paid sticker and envelope we'll send you, get the tracking details and, if requested, send them to us. 


Pay deposit

If you are not a paid up member of It's A Sling Thing you will need to pay a refundable deposit of £40 for each sling you rent. We cannot send out any rental slings until we have a deposit.

Deposits are due by 10am on the day your order is dispatched. 

Details for how to pay your deposit can be found in your order confirmation email. We will send out deposit request emails shortly before the hire is due too. Please leave an email address that you access regularly.

We prefer direct bank transfer for deposits. 

 

The sling is posted out to you on the first day of your rental period

We will post the sling out to you on the first day of your hire. We will package it securely and send it via Royal Mail and email you to let you know its on the way. Included with each postal loan is a 'renter's pack' which includes:

      • Our contact details 
      • The date by which the carrier is due back with us
      • Return packaging for the carrier
      • A postage paid sticker with our address to be used when returning the sling
      • Babywearing safety guidelines
      • Information on how to access the manufacturer’s instructions
      • Details of how to access information on using the sling
      • Details of how to return the sling or carrier
      • Information on how to extend your rental if you so wish
      • Discount code valid on our store for future purchases

Use the sling

As soon as you sign to receive the sling or carrier you are responsible for it, so please look after it, but do treat it as your own and have fun with it.

Postal loans receive a two day extension to allow for postage times and to ensure you get the full period you select with the carrier. So, if you order something for 2 weeks on a postal loan - the loan starts the day its posted to you, and its due to be back with us 16 days later. So you need to post it the day before. That gives you a full 14 days with the sling to play and see what you think.

If you have any questions during this time, just contact us.

You may wish to extend your hire- you are welcome to extend your rental at any time as long as it has not been reserved by anyone else. Therefore, if you wish to extend your rental it is usually better to get in touch earlier rather than later in your hire. 

To extend your rental please drop us an email at care@itsaslingthing.co.uk with your order number, the name of the carrier, and the length of time you want to extend for. We will email you an invoice if the carrier is available for extension, once this is paid we will add the time to your booking and email you an updated return date. We will email you to let you know if the carrier is not available for extension in which case you need to return it by the agreed return date.

Please do extend at least 3 days before the end of your hire period so that there is enough time to arrange to return if it has been booked out.

 

Return the sling so it arrives on or before the last day of your rental period

Please ensure that the sling or carrier is posted to arrive back on or before the date specified in your renter’s pack. By dropping it off at a Post Office by 12 noon on the day prior to the last date of your hire you will ensure no late fees will be due.


      Your deposit is returned to you

Once we receive the sling and all accessories back on time and in good condition, we will request your bank details for the return of your deposit. We do this on a Monday so it should happen the first Monday after we receive your details. 


That’s it! If you have any questions or feedback for us on the postal loan service, please do just get in touch on hello@itsaslingthing.co.uk

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