How Postal Hires Work
Here are the 8 steps of the postal sling hire process:
1) Choose your sling or carrier
All of our slings, carriers and accessories available to hire are listed on our website. We have over 300 to choose from. You can search by type, carry, child size, adult size, colour, features, material, occasion, size and style. Or simply browse! As much detail as possible about each sling is listed, including our personal view and statistics such as length, maximum waist belt setting and material.
2) Tell us details about your hire and about you
Once you have selected what you would like to hire, on the sling or carrier's individual page you need to tell us how long you would like to hire for and what date you would like your hire to start. Next, select the accessories you'd like with your rental. Then add the sling to your shopping basket and once you are ready to check out, you will need to enter or confirm your name and address details.
3) Pay rental fees, postage costs
Also at checkout on our website, you are able to pay for the rental fee and postage cost for your postal hire at time of booking to secure your booking. Rental fees are £10 for 2 weeks, £14 for 3 weeks and £17 for 4 weeks.
We use Royal Mail to post the sling to you so that you know it will be with you on the next working weekday. The fee for this is £11, and includes return postage to us via Royal Mail. You can drop the sling off at any Post Office using the pre-paid sticker and envelope we'll send you, and it's fully traceable all the way back to us.
4) Pay deposit
If you are not a paid up member of It's A Sling Thing you will need to pay a deposit for every sling you rent. You can choose to pay your deposit at the time of ordering, or at a later stage if your hire isn't due to start right away.
If you don't pay your deposit at the time of booking, please ensure you give us an email address that you access regularly so that we can email you the details you need to pay your deposit nearer the time. We prefer Paypal for deposits but also accept direct bank transfer. You only need to pay the deposit just before the start of your rental period but we cannot send out any rental slings until we have a deposit. Deposits are £40 for each sling you hire.
5) The sling is posted out to you on the first day of your rental period
We will post the sling out to you on the first day of your hire.
We will package the sling securely and send it via courier and email you to let you know its on the way.
Included with each postal loan is a 'renter's pack' which includes:
· Our contact details
· A reminder of how much deposit we have taken and when the sling is due back to us
· Packaging to return the sling or carrier in - this is a prepaid enveloped to be used when dropping off at a Post Office.
· A sticker with our address on to be used when returning the sling
· A reminder about babywearing safety guidelines
· Information on how to access the manufacturer’s instructions
· Care instructions
· Details of how to return the sling or carrier
· Information on how to extend your rental if you so wish
· Discount code with us or other recommended sellers of the sling you've hired
6) Use the sling
As soon as you sign to receive the sling or carrier you are responsible for it, so please look after it, but do treat it as your own and have fun with it.
Whichever rental period you have selected, an additional 2 days are added onto the rental period, so (depending on the postal service) you should get the full amount of time you selected with the sling. For example, if you have selected a 2 week rental period to start on the 10th of the month, it will be due back on the 26th (14 days plus 2 extra days = 16 days).
If you have any questions during this time, just contact us.
7) Return the sling so it arrives on or before the last day of your rental period
Please ensure that the sling or carrier is posted back with to before or on the date specified in your renter’s pack. By dropping it off at a Post Office by 12 noon on the last day of your hire you will ensure no late fees will be due.
If you have not paid for return postage, you will need to return the sling to us by any method you'd like. As the sling or carrier is your responsibility until we sign to say we have received it, you may wish to use a method of postage which offers insurance for the full value of the sling or carrier.
8) Your deposit is returned to you
Once we receive the sling and all accessories back on time and in good condition, we will return your deposit. We aim to do this within 24 hours, but occasionally it may take longer. For example, we may not be in when the package arrives and so will need to go to the sorting office to pick it up at a later date.
That’s it – simples! If you have any questions or feedback for us on the postal loan service, please do just get in touch.