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How to Send the Parcel Back to Us

Posted on April 10, 2016
  • Please use the 'Return Your Parcel' sticker with our address on it to address the parcel.  This can be found in your rental pack.
  • Ensure that your order number is written on the return sticker.
  • Use the packaging provided by us in your rental pack.  Please ensure the package is securely fastened.
  • Drop your parcel at a Post Office. You do not need to pay any money to post your parcel back. 
Please drop off your parcel by 12 noon on the date noted on your return paperwork.
If you're returning your parcel to us at your own cost (because return postage wasn't included in your order), then please use the envelope and address label provided, and return it via whichever method you prefer. We do recommend using a tracked / signed for service as the sling remains your responsibility until we have confirmed it is safely back with us.



      Tags: returning
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